Tyllia JournalNeed a hand? Check the common questions below, or reach out and we'll get back to you.
Message us
Send us a message any time through our contact form — it goes straight to the support team.
Typical response time: 1–2 business days.
In-app help
You can also browse the FAQ and submit a support ticket directly inside the app under Help & Support.
Frequently asked questions
Yes — Tyllia Journal is free to download and use. Some premium features may be offered through an optional subscription.
Your entries are tied to your account and protected with secure sign-in. See our Privacy Policy for full details on how your data is handled.
You can set a check-in time, and Tyllia will send a gentle reminder notification so journaling stays a habit. You can turn reminders off anytime in your device settings.
Subscriptions are managed through your app store account (Apple App Store or Google Play). Open your store account's subscriptions section to view, change, or cancel.
You can request account and data deletion from within the app (Profile → Delete Account), or by reaching out via our contact page.
No. Tyllia supports your wellbeing but is not a substitute for professional medical or mental-health care. If you are in crisis, please contact a local emergency service or helpline.